Shipping & Return Policy

Store Name: SoukSafe
Website: https://souksafe.com

1. Shipping Policy

At SoukSafe, we are committed to delivering your orders safely and on time.

• Delivery Time: Orders are generally delivered within 7 days of order confirmation.
• Order Processing: Orders are processed as quickly as possible after confirmation.
• Delivery Updates: Customers may receive updates regarding their order and delivery status.
• Delivery Delays: Delivery may occasionally take longer due to weather, holidays, or unforeseen circumstances.

2. Return Policy (5 Days)

At SoukSafe, customer satisfaction is our priority. We offer a 5-day return policy.

• Customers can request a return within 5 days of receiving their order.
• Products must be unused, undamaged, and returned in their original packaging.
• Products must include all original accessories, tags, and labels, where applicable.
• Items damaged due to customer misuse may not be eligible for return.
• Returns are subject to inspection and approval.

3. Refund Policy

Once your returned product is received and inspected, we will notify you about the approval or rejection of your refund.

Approved refunds will be processed through the original payment method, where possible. Refund processing times may vary depending on the payment provider.

4. How to Request a Return

To request a return or report a delivery issue, please contact our support team with:

• Your order number.
• Product name.
• Reason for return.
• Photos or videos, if the product is damaged or defective.

Our support team will guide you through the return process.

5. Contact Us

For shipping, returns, refunds, or any other questions, please contact us:

Store: SoukSafe
Website: https://souksafe.com
Email: souksafe@gmail.com

We appreciate your trust in SoukSafe and thank you for shopping with us!

SoukSafe – Shop with Confidence.